The provision of a comprehensive and attentive service is our central tenet. We respect our partners, our suppliers and our employees, and endeavors to supply our costumers with technical support service. Goldair products strictly adheres to the quality control system and possess international certification such as UL, CE, and CCC. 

Pre-sale service

1. Consultation service from our professional engineers

2. Data collection service from our professional engineers

3. Provide technical proposal, commissioning proposal and all necessary design proposal

4. Provide project budget and cost-effectiveness analysis

Sales service

1. Provide technical advice to installation staffs, ascertain and solve problems

2. After installation, performs equipment test and answer all queries pertaining to the product in order to achieve expected results

3. After project completion, direct management stuff on how to operate and maintain the system, as well as how to handle basic system malfunctions. 

After sales service

1. Goldair product series has 12 months warranty period and carry out all-life maintenance.

2. During warranty period, if product fail to function or is defected, only cost of components will be charged.